Procedures to perform a telnet test, in order to verify proper Relay for GFI FaxMaker:
Notes: -
Do not use <-Backspace in a telnet test. If a typo occurs, hit enter to navigate to a new line, then retype the intended command
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Do NOT include ' (single quote) characters seen in the instructions below, only commands within
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Factors that may cause failure in telnet testing may include: Firewalls, Antivirus, the SMTP service not running
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Telnet testing requires that the telnet client is installed. This must be installed manually on a Microsoft Windows Vista and later machine
Workstation to GFI FaxMaker Server:
This test can be used to simulate a sent fax from the GFI FaxMaker client. It may be useful in troubleshooting a C-0007 error from a client machine
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Open a command prompt (Start > Run > type 'cmd')
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From the command prompt of the Workstation:
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Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
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Type 'helo', press enter
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Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
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Type 'rcpt to:19193793409@faxmaker.com', press enter
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Type 'data', press enter
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Type 'Test Fax', press enter
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Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds. Also, '250' messages signify a success or acceptance for a command
GFI FaxMaker Server to Exchange:
This test can be used to simulate a received fax, or transmission report
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Open a command prompt (Start > Run > type 'cmd')
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From the command prompt of the GFI FaxMaker Server:
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Type 'telnet ip_address_of_Exchange_Server 25' (substitute the italic entry with a valid IP address), press enter
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Type 'helo', press enter
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Type 'mail from:fax@faxmaker.com', press enter
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Type 'rcpt to:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
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Type 'data', press enter
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Type 'Test Fax', press enter
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Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds. Also, '250' messages signify a success or acceptance for a command
Exchange to GFI FaxMaker Server:
This test can be used to simulate a sent fax
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Open a command prompt (Start > Run > type 'cmd')
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From the command prompt of the Exchange server:
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Type 'telnet ip_address_of_FaxMaker_Server 25' (substitute the italic entry with a valid IP address), press enter
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Type 'helo', press enter
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Type 'mail from:E-mail_address_of_licensed_FaxMaker_user' (substitute the italic entry with a valid email address), press enter
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Type 'rcpt to:19193793409@faxmaker.com', press enter
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Type 'data', press enter
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Type 'Test Fax', press enter
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Type '.' (period), press enter
Note: A 'Queued mail for delivery' should be displayed if the test message succeeds. Also, '250' messages signify a success or acceptance for a command
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